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AMI Center

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faq
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New Technology to Serve You Better

In 2011 TVEC’s board of directors approved the deployment of Advanced Metering Infrastructure (AMI) throughout TVEC’s service territory. New technology provided by these meters will help increase the overall reliability, efficiency and quality of TVEC’s service. In short, the new meters will help us serve our members better.

Meter deployment began in the spring of 2012 and was completed in May of 2015. A range of answers to commonly asked questions can be found under Frequently Asked Questions (FAQ). Health concerns, privacy issues and project costs are just a few of the topics covered in the FAQ.

We hope you find the information contained within these pages to be useful. We are continually looking for ways to improve our service. If you have a question not addressed within these pages, please contact our member services department at This email address is being protected from spambots. You need JavaScript enabled to view it. or 1.800.766.9576.