Author Archives: Don Johnson

TVEC MEMBERS – Upcoming Planned Outage Notification • Members in the area served by our Enterprise substation will be affected by a short outage starting at about 10 a.m. on October 18, weather permitting. • The outage is to allow for the safe switching of circuits so that lineworkers can make repairs and do maintenance […]

11:50 a.m. – The issue has been resolved, Member Accounts are back online, thank you for your patience! 11 a.m. – The link for our online bill pay and member account access is currently unavailable. We are working with our tech team and vendors to resolve the problem as quickly as possible. In the meantime, […]

With an ongoing rise in COVID-19 cases locally and around the state, TVEC leaders have made the difficult decision to again hold the annual membership meeting as an online-only event. The health and safety of both TVEC members, and TVEC employees who staff the event is of utmost importance, and was a chief consideration in […]

We’ve been getting calls and seeing social media posts that seem to indicate power companies are accessing and controlling thermostats. In case you are wondering, TVEC does not do that. However, the idea of “Demand Response” programs is not new, and they are used by some power companies throughout the country. Quick Facts for TVEC […]

ERCOT has issued the following statement regarding this week’s call for energy conservation. They continue to request conservation efforts during the peak demand hours of 3 p.m. – 7 p.m. each afternoon through Friday, June 18. Reliability of grid remains strong during record demand Request to conserve energy during peak hours (3-7 p.m.) continues through […]

  Tight grid conditions expected due to high number of forced generation outages Chance of energy emergency   AUSTIN, TX, June 14, 2021 – The Electric Reliability Council of Texas (ERCOT) is asking Texans to reduce electric use as much as possible today through Friday, June 18. A significant number of forced generation outages combined […]

Lobbies Open June 7 Thank you for your flexibility as we have worked within CDC guidelines to do our best to minimize risk for TVEC members and vital employees. Now that vaccines are readily available and guidelines allow, we are planning to open the lobbies of all four TVEC locations starting June 7. With the […]

TVEC crews and dispatchers were busy last night as severe storms crossed the northern part of our service area with high winds and a lot of lightning. The large number of outages resulted in a skipped read cycle by our AMI (Advanced Metering Infrastructure) system. With no expected storm activity this evening, all meter readings […]

Thanks to all of you members who participate in the Operation Round Up program. Your generosity was recognized by the Kaufman Chamber of Commerce with the 2020 Corporate Citizen Award. The combined giving of TVEC members has resulted in more than $2 million in grants to charitable organizations across the TVEC service area since 2013. […]

Update: 9 p.m. ERCOT has ended the call for conservation and everything is back to normal operating conditions. Thank you for participating in this conservation effort. ERCOT has called for Texas energy consumers to conserve energy as electricity demand has been close to current generation capacity this afternoon. “Alert: Due to a combination of high […]

TVEC member account information systems, including the TVEC Member Portal and myTVEC mobile app will be unavailable from 6 p.m. until about 6:30 p.m. on March 18 the system undergoes maintenance and updates. This will affect all means of payment and account information including the automated service phone number. All systems should be up and […]

The Texas Department of Emergency Management is requesting help from Texas residents in assessing storm damage and costs related to the February winter storm. Fill out the survey here Additional TDEM resources can be found here. Storm recovery tips from the Texas Department of Insurance. The Federal Emergency Management Agency has also declared an emergency […]