Update 9:15 a.m. – This planned voltage conversion is complete and power has been restored. If your power has not come back on, please report your outage at 800-967-9324. Voltage Switch / Planned Outage Reminder: If you received a postcard about a planned outage tomorrow morning in the Oak Ridge / Hwy. 34 area beginning […]
Author Archives: Don Johnson
TVEC testing new online chat feature at TVEC.NET
In an effort to expand the ways we connect with members, TVEC will begin testing an online chat feature through tvec.net starting this week. Members will see a new “Click to Chat” button on the website during business hours. After hours, members may leave a message through the same service. Through the chat feature, TVEC […]
October 23, 2018 – TVEC to return $4.88 million in capital credits
In their regular October meeting, the TVEC Board of Directors approved the retirement of $4.88 million in capital credits. This includes all unretired capital credits from 1990, and two percent of all other unretired capital credits (1991-2017). Current TVEC members will see their portion of the capital credit disbursement as a credit on December bills. […]
2018 Annual Meeting – 80 Years Strong
TVEC Annual Meeting celebrates milestone year. The 2018 Trinity Valley Electric Cooperative Annual Membership Meeting was a birthday party of sorts, celebrating 80 years since the co-op’s predecessor, Kaufman County Electric Co-op, was formed and began electrifying the rural parts of our area. More than 700 attendees filled the Canton Civic Center to enjoy a […]
TVEC Systems Maintenance
Member Alert: TVEC Member Service Portal and automated payment services will be down for maintenance 6-7 p.m. today, May 17. This will affect payments and account management through the website and the automated phone system. Outage reporting through the outage hotline (800-967-9324) and outage texting will not be affected. Thank you for your patience while […]
Phone Scam Alert
Multiple TVEC members have been called by scammers in the last few days. Members have reported being called multiple times by someone claiming that electric service would be disconnected unless payment was made by adding money to a payment card. TVEC representatives will never call demanding immediate payment, or request money to be added to […]
