The TVEC IT team will be taking care of year-end tasks and updates that will require a temporary outage in our member account systems from 5:30 p.m. on December 31 to about 6 a.m. January 1. This will affect all payment methods, as well as access to member accounts through the TVEC.NET Member Portal and […]
Author Archives: Don Johnson
December 30 – Plugged In Blog
Here’s a Happy New Year to you and yours! According to the Electrical Safety Foundation 25% of holiday related home fires are the result of decorations, so it might be in your best interest to get that stuff back into storage. And of course, if you had a real tree that really needs to go […]
December 23 – Plugged In Blog
Christmas is finally here, but never fear … TVEC line crews and dispatchers will certainly be on call for any power outages or emergencies (just as every year!). Planned Outages January 6 and 7 Some major work on transmission lines linking TVEC substations to the power grid will necessitate two large but short power interruptions […]
Planned Outages January 6 and 7
Update Jan. 7, 10:15 a.m. Power has been restored. Thank you for your patience, and for sharing the info on these outages. If your power has not come back on, please report your outage at 800-967-9324. Transmission Line Changes Will Require Two Large Temporary Outages TWO PLANNED TRANSMISSION LINE CHANGES WILL affect a large number […]
December 16 – Plugged In Blog
Capital Credits Update TVEC capital credit refunds continue with bills mailed this month. Refund checks for former members should be hitting mailboxes any time now. To answer a question sent to us via Facebook, for those of you with multiple accounts, you will only see a credit on one bill. Capital credits are allocated to […]
December 9 – Plugged In Blog
Thanks to You! Last week we got to present grants from the TVEC Charitable Foundation to all of the fire departments in the TVEC service area. They were very grateful for your generosity and contributions through Operation Round Up. The average $6 per year from participating TVEC members adds up to a lot of benefit […]
2019 TVEC Member Survey
The member survey is now closed. Thank you to everyone who participated! TVEC will be conducting a member survey through January 18. Members will receive a paper copy of the survey with December bills, and this year we also have a digital version of the survey at the link below. Only one survey […]
December 2 – Plugged In Blog
December already?! Well, that was quick, and now it is just a short three weeks before the kids are out for the Holiday break and 2020 will be upon us. Just go ahead and start planning your New Year resolutions and buckle up for a presidential election year. I hope your Thanksgiving was a good […]
November 25 – Plugged In Blog
Thanksgiving is here at last! TVEC offices will be closed Thursday and Friday, but line crews and dispatchers will be working to make sure any outages or emergencies are taken care of promptly. Good Catch TVEC Energy Management Advisor Chris Walker had a good catch last week for a member who was seeing unusually high […]
November 18 – Plugged In Blog
PlannedOutageA planned voltage conversion will have just over 100 members out of power for a short while tomorrow morning, 11/19 as crews work through an area converting transformers to higher voltage operation. This will help accommodate projected growth coming into the area and boost reliability. The area affected is south of Terrell including areas along […]
November 11 – Plugged In Blog
Happy Veterans Day everyone and a sincere thank you to those who have served or currently serving. Weather Related Outages/Blinks You may have blinking clocks when you get home. The gusty winds with today’s cold front is certainly finding all of the loose limbs in the trees and generally giving the breakers on the power […]
November 5 – Usage Alerts and Graphs
Nov. 6 – Update: Usage graphs and alerts are now working correctly on all platforms. Some members may see days missing in their usage charts until the usage data is re-populated by the software vendor’s database team. Thank you for your patience while this issue was being resolved. Member Alert: A recent database error […]