Health and safety concerns are top of mind as we watch the coronavirus/COVID-19 situation unfold across the globe. We will continue to monitor the situation and take steps to protect members and employees alike. Take advantage of technology to make payments online, on the myTVEC mobile app or by phone. Cash payments can be made […]
Author Archives: Don Johnson
TVEC Responds to Current Public Health Concerns
Electricity is an essential service for TVEC members, and any threat to the health and well-being of our employees who maintain that service is something we must take very seriously. Here at the co-op we are monitoring the spread of coronavirus/COVID-19 and taking precautions that we hope will ensure our ability to maintain uninterrupted normal […]
March 2 – Plugged In Blog
Happy Texas Independence Day (and Sam Houston’s birthday)! Outage Texting Outage TVEC Outage Texting will be unavailable 6-7 p.m. tomorrow (Tuesday, March 3) while some behind-the-scene technology updates take place. During that time outage, should be reported at 800-967-9324 or the TVEC automated service line, 800-720-3584. Outage texting is the easiest way to report outages […]
Catch Up with the Co-op!
All Catch Up with the Co-op Meetings have been postponed due to the current Coronavirus/COVID-19 precautions in place. We will update everyone when this event is rescheduled. Four meetings set for member updates and feedback An active and engaged membership is key to a successful co-op, and we love to hear from you! Over […]
February 21 – Plugged In Blog
Like most businesses in 2020, a lot of TVEC business is taken care of online, on the myTVEC app or by phone, but we had some fun with Valentine’s Day here at the TVEC offices. It is always great to see members in person! If you are lucky, there may be a few Hershey’s Kisses […]
February 11 – Plugged In Blog
It is beginning to feel like February this week, but the weekends have been springlike so I’m not complaining. I keep hearing people say their ponds are filling up, which is always a good thing. Usage Alerts and Reminders Errors For those of you who subscribe to TVEC email or text alerts and reminders (And […]
February 7 – Usage Alerts Errors
Update: February 10 – All usage data and graphs have been updated with correct information in the TVEC Member Service Portal and the myTVEC mobile app. We apologize for any inconvenience this may have caused. We promote our usage alerts as a great way to monitor and take control of your energy usage, and we […]
January 27 – Plugged In Blog
Planned Outage / Voltage Conversion Some members in the Baxter and New York areas will be affected by a planned work outage 9-11 a.m. Wednesday morning, January 29. It is part of a voltage upgrade on lines in that area, which will help accommodate future growth. Members affected by this outage should have already received […]
January 20 – Plugged In Blog
It is Martin Luther King Jr. day.. his actual birthday is January 15. I hope your day includes a bit of reflection on MLK and what his life meant. I know it has been a good conversation starter with my eight-year-old. Texas Co-op Power Magazine – Online In case you don’t have a chance to […]
January 13 – Plugged In Blog
Friday night was stormy, as expected, but not as bad as it could have been. Outages were widespread, affecting about 1,700 TVEC members and keeping crews busy picking up downed lines, putting in a few new poles and replacing a lot of blown fuses. Overall however, it was much more like a spring thunderstorm event […]
January 6 – Plugged In Blog
Happy New Year, Everybody! Planned Outage Update The second of two planned outages will affect a large portion of the TVEC service area tomorrow morning – from north and east of Athens down to Frankston and surrounding areas. An equipment problem caused this morning’s outage to last about 45 minutes instead of the predicted 30. […]
Account Management Systems Update – 7:15-8:15 p.m.
TVEC’s software systems will be undergoing maintenance and upgrades between 7:15 and 8:15 p.m. January 2. This will affect all payment methods and access to member accounts through the TVEC.NET Member Portal and my TVEC mobile app, as well as our automated phone services. Thank you for your patience while the TVEC IT team keeps […]