The TVEC IT team will be performing system maintenance and updates beginning at 6 p.m.Thursday, May 28. This will temporarily affect TVEC member account access until updates are complete. The activity should take less than three hours. This will affect the TVEC Member Portal through TVEC.NET, the myTVEC mobile app and the automated service phone […]
Author Archives: Don Johnson
May 22 – Plugged In Blog
Memorial Day Weekend is upon us, along with less restrictive precautions on getting out of the house. Even though it may be rainy, there should be some time to get out to one of the area memorials, look at the names on those walls and stones and remember that freedom isn’t free. TVEC offices will […]
May 8 – Plugged In Blog
Happy Mothers Day to all the moms out there, including my own awesome mom who is also a TVEC member. Thanks for doing all the thankless tasks and unseen labors that make our lives so much better. “She is clothed with strength and dignity; she can laugh at the days to come. She speaks with […]
TVEC Directors Approve Additional Bill Assistance, Food Pantry Grants
With the ongoing effects of business shutdowns and government stay-at-home requirements, the Trinity Valley Electric Cooperative Board of Directors again approved Operation Round Up™ funding grants to assist TVEC members. At their regular April TVEC Charitable Foundation board meeting, board members approved an additional $5,000 in grants to organizations that offer utility bill payment assistance, […]
TVEC to Maintain Current Safe Operating Measures
TVEC continues to monitor state guidelines and CDC recommendations regarding business operations. The State of Texas has begun to roll back restrictions on businesses, and we anticipate that the situation will be very fluid over the next several months. As providers of an essential resource, electrical service, we want to be wise about balancing the […]
Planned Outage May 1 – Mabank Substation
A short outage is planned for areas served by our Mabank substation at 2 p.m. Friday, May 1. The outage should take less than 20 minutes. Any changes to this schedule will be updated here on this post and on TVEC social media channels. As part of planned upgrades to our substation infrastructure, crews will […]
April 24 – Plugged In Blog
How is everyone doing out there in TVEC land? As the social distancing and isolation continues, I hope you are all finding ways to counter the hard parts with some newfound joys, hobbies or family time. COVID-19 Resource Page We have added a few links to the COVID-19 resource page that may be of interest […]
April 9 – Plugged In Blog
TVEC Offices Closed April 9 for Good Friday Line crews and dispatchers will be working to take care of any outages or emergencies, as always! COVID-19 Resource Page We’ve put together a list of links for members and small businesses that may be helpful during this time of pandemic response and economic uncertainty. Lineman Appreciation […]
March 30 – Plugged In Blog
TVEC Coronavirus Response Continues Our emergency operations plan includes pandemic response measures, which are being taken throughout the organization. The TVEC IT team has been working all kinds of technical magic to allow many of the office staff to work from home and still be productive. Thank you to all of you who are adapting […]
TVEC Board of Directors Approves Bill Assistance Grants
In response to the current Coronavirus/COVID-19 outbreak and community economic disruption, the TVEC Charitable Foundation Board of Directors met March 25 and approved $15,000 in an initial round of funding for bill payment assistance to TVEC members. “This is such a unique and widespread event that will have a major effect on TVEC members, the […]
March 18 – TVEC Suspends Power Disconnection for Members
IMPORTANT UPDATE – *** July 31 – TVEC set to resume non-payment disconnects in September *** During this unprecedented time of economic uncertainty, combined with a limitation on social resources and movement, we recognize the importance of keeping power on for our members in difficult circumstances. We are committed to doing our part, not […]
March 16 – TVEC Lobbies Closed due to COVID-19
Update March 20 – The lobbies will be closed until further notice as we follow the guidelines of local, state and national officials in response to the current coronavirus pandemic. To protect the health of our members and our staff, TVEC will temporarily close our lobbies. Our field operations will be ongoing, and staff […]