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May 28 – Account Management System Maintenance

  The TVEC IT team will be performing system maintenance and updates beginning at 6 p.m.Thursday, May 28. This will temporarily affect TVEC member account access until updates are complete. The activity should take less than three hours. This will affect the TVEC Member Portal through TVEC.NET, the myTVEC mobile app and the automated service phone […]

TVEC Directors Approve Additional Bill Assistance, Food Pantry Grants

With the ongoing effects of  business shutdowns and government stay-at-home requirements, the Trinity Valley Electric Cooperative Board of Directors again approved Operation Round Up™ funding grants to assist TVEC members. At their regular April TVEC Charitable Foundation board meeting, board members approved an additional $5,000 in grants to organizations that offer utility bill payment assistance, […]

TVEC to Maintain Current Safe Operating Measures

TVEC continues to monitor state guidelines and CDC recommendations regarding business operations. The State of Texas has begun to roll back restrictions on businesses, and we anticipate that the situation will be very fluid over the next several months. As providers of an essential resource, electrical service, we want to be wise about balancing the […]

TVEC Board of Directors Approves Bill Assistance Grants

In response to the current Coronavirus/COVID-19 outbreak and community economic disruption, the TVEC Charitable Foundation Board of Directors met March 25 and approved $15,000 in an initial round of funding for bill payment assistance to TVEC members. “This is such a unique and widespread event that will have a major effect on TVEC members, the […]

March 18 – TVEC Suspends Power Disconnection for Members

IMPORTANT UPDATE –  *** July 31 – TVEC set to resume non-payment disconnects in September  ***   During this unprecedented time of economic uncertainty, combined with a limitation on social resources and movement, we recognize the importance of keeping power on for our members in difficult circumstances. We are committed to doing our part, not […]

March 16 – TVEC Lobbies Closed due to COVID-19

  Update March 20 – The lobbies will be closed until further notice as we follow the guidelines of local, state and national officials in response to the current coronavirus pandemic. To protect the health of our members and our staff, TVEC will temporarily close our lobbies. Our field operations will be ongoing, and staff […]