TVEC to Resume Normal Billing, Non-Pay Disconnects in September TVEC stopped disconnecting non-paying accounts back in March in an effort to help members who have been affected by pandemic-related business closures, layoffs and the overall economic impact of COVID-19. The current plan is to return to normal billing protocols in September. Please see the full […]
Daily Archives: July 31, 2020
TVEC To Resume Normal Billing and Disconnects in October
August 20 – Important Update TVEC’s plans regarding the resumption of disconnection of electric service have changed. While not required to do so, TVEC has been voluntarily following the Public Utility Commission of Texas guidelines on disconnection for non-payment of electric service in response to COVID-19. Due to a recent change in the PUCT guidelines, […]
